Delivery

We guarantee you a real quality of delivery thanks to our two partners Mondial Relay and Colissimo

Your parcels are carefully packed and systematically overprotected to ensure that you receive your piece in one piece 😉

Packages are entrusted to the carrier chosen every Monday, Wednesday and Friday morning excluding public holidays.

As soon as your package is sent, you will receive a tracking number allowing you to follow the progress of the delivery.

The average time is 3 working days for delivery in France.

Customer satisfaction

With its experience of selling all over the world via the Ebay platform, L'atelier de Vincent has accumulated several thousand pieces sold for a customer satisfaction of +99%

If unfortunately the part ordered is not suitable, you can return it to us against reimbursement of the initial amount paid by the buyer.

The returned part must be in the condition in which it was delivered and must not have been modified

Our team is reactive so before taking any initiative please contact us.

Return delivery costs are the responsibility of the buyer.

Secure payment

The payment of your order is secure thanks to our online payment partners.